Community Resources

logoCommunity Resources are even more readily available and accessible thanks to 2-1-1 Mid-York. The purpose of 2-1-1 is to make it easier to find answers to solve life’s problem with the help of professional tele-counselors who are ready to assist you 24/7, 365 days a year.

What is 2-1-1?

  • 211 is an easy to remember three-digit telephone number assigned by the Federal Communications Commission for the purpose of providing quick and easy access to information about health and human services. Professional Information and Referral Specialists work with callers to assess their needs, determine their options and provide appropriate programs/services, give support, intervene in crisis situations and advocate for the caller as needed.

Who Can Use 211?

  • If you’re looking for assistance with a problem and you don’t know where to turn, or you simply want information on a particular human service issue, 211 is for you.
  • 2-1-1 Mid-York covers Madison, Oneida and Herkimer counties via landline or cell phone. 2-1-1 is available throughout New York State and the United States.

 When Can I Call?

  • 211 is available 24 hours a day, seven days a week.

What types of services can 2-1-1 help me access ?

  • Basic Human Needs Resources: food banks, clothing, shelters, rent assistance, utility assistance
  • Government information: City, County, State services and programs.  Many people are not sure what government office to contact and so 211 helps point them in the right direction
  • Health and Mental Health Resources: health insurance programs, maternal health, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation
  • Employment Support: financial assistance, job training, transportation assistance, education programs
  • Support for Older Americans and Persons with Disabilities: adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation, homemaker services
  • Support for Children, Youth and Families: child care, after-school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services
  • Volunteer Opportunities and Donations: community involvement, volunteer centers, disaster relief
  • Military and Family Support: programs that serve veterans and their families, community resources, mental health resources, counseling
  • Hobby groups and civic/service clubs: for people who have similar interests (gardening clubs, square dance groups, astronomy clubs, etc) or are united by a common cause (political groups, Lions, Rotary Clubs, Kiwanis, etc.)

Contact Us

Mohawk Valley Perinatal Network
3 Parkside Court, Building 2
Utica, NY 13501

Phone: 315-732-4657
Toll Free: 1-877-267-6193
Fax: 315-732-5640


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